Import VIQ Account

Use this procedure to import the VIQ export file into the new RDC. Note the following:

  • If a conflict occurs, imported objects get renamed.
  • Source and destination VHMs must be the same version. Otherwise, an incompatible data scheme occurs.
  1. From ExtremeCloud IQ Pilot, go to Global Settings > VIQ Management.
  2. Create a backup of the current VHM:
    1. Under VIQ Management, select BACK UP NOW.
    2. Select YES.
      VIQ suspends itself until the backup completes.
  3. Import the VHM export file that you created in the preceding procedure:
    1. Select Import VIQ.
    2. Select Import VIQ from ExtremeCloud IQ.
    3. Select Choose and then browse and select the VHM export file.
    4. Select Import Now.
    5. After the import completes, select OK.
      Note

      Note

      • If the import fails, download the log file for information on the issues.
      • If you need to roll back the import, restore the backup.
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